Fidelity Funeral Services

Dignified farewells, handled with care

From the first call to the final goodbye, our team supports your family 24 hours a day, in 13 branches across Zimbabwe.

Refer & earn

Know a family that needs a dignified farewell?

Refer them to Fidelity Funeral Services. We will contact them with care, and you earn 10% of the invoice for every successful referral.

24/7 Family Support

Our experienced team is available around the clock to provide guidance and compassionate support whenever you need us.

Complete Care

From funeral planning and embalming to caskets, transportation and memorial services, we provide comprehensive funeral care tailored to every family.

A Legacy of Trust

For generations, families have placed their trust in us for professional service, compassionate care and a commitment to honouring every life with dignity.

When a loved one passes

Weโ€™ll guide you through every step

Losing someone is overwhelming. You donโ€™t have to know what to do โ€” call us any time and weโ€™ll take it from there.

  1. 1

    Call us, any time

    Phone our 24/7 line or your nearest branch. A consultant will listen and tell you exactly what happens next.

  2. 2

    We collect your loved one

    Our team comes to the home, hospital or wherever your loved one is, and brings them into our care with dignity.

  3. 3

    We plan the service together

    We sit with your family to agree the package, casket, venue, transport and the customs you wish to honour.

  4. 4

    We take care of the day

    From viewing to hearse, family transport, tent and graveside, we handle the arrangements so your family can grieve.

Our Solutions

Explore our comprehensive options for meaningful farewells

Hama Yako Lite

Essential cash funeral package: flat lid casket, removal, hearse, body preparation and local burial within 40 km.

  • Flat lid casket
  • Removal ambulance
  • Hearse

Yambutso โ€“ Non-Civil Servants

Funeral services on credit for people who are not civil servants, with flexible payment arrangements subject to approval.

  • Funeral services on credit
  • Access to all FFS funeral service packages
  • Flexible payment arrangements, subject to approval
We are here for you

Whatever you need, we will walk with you โ€” day or night.

Whether you have just lost a loved one, are planning ahead, or need to bring someone home from abroad, our team is one call away. Talk to a real person, get a quote in minutes, or visit your nearest branch.

  • 24/7 bereavement support
  • Branches across Zimbabwe
  • Repatriation from anywhere in the world
  • Policies underwritten by Fidelity Life Assurance
Our bereavement line is open 24/724/7 hotline at every branchCall nearest branch
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