Two women embracing in comfort

About Fidelity Funeral Services

Caring for Zimbabwean families with dignity, day or night

For [XX] years, families across Zimbabwe and in the diaspora have trusted us to care for their loved ones and guide them through every step of saying goodbye.

[XX]+

Years of service

13

Branches nationwide

24/7

Family support

[XX,000]+

Families served

Who we are

A funeral services company built on trust

Fidelity Funeral Services (FFS) is a member of the Fidelity Life Assurance Group. We provide complete funeral care, from the first call and body collection to mortuary care, caskets, transport, documentation and the final send-off.

[Add a short founding story: when FFS started, how it has grown, and what it stands for. Keep it to 2โ€“3 sentences.]

Our funeral policies are underwritten by Fidelity Life Assurance, giving families the security of an established Zimbabwean group.

Our promise to every family

  • We respond any time, day or night
  • We treat your loved one with dignity and respect
  • We explain every cost clearly, with no surprises
  • We handle the paperwork so you can focus on family
  • We stay with you until the final goodbye

Why families choose us

Experience, care and reach you can rely on

A lit candle in the dark

24/7 response

One call and our team is on the way, any hour of any day.

Car driving on a winding road

13 branches nationwide

Wherever your family is in Zimbabwe, we are close by.

Find a branch โ†’

Wooden chapel pews

Executive Funeral Centre

Modern facilities for viewings, services and family gatherings.

See the centre โ†’

Car decorated with flowers

Our own fleet

Hearses and support vehicles kept to the highest standard.

Aeroplane wing in flight

Repatriation from anywhere

We bring loved ones home from across the world and handle the paperwork.

Man explaining with a hand gesture

Clear, honest pricing

Packages from USD 385, explained in full before you commit.

View packages โ†’

Our bereavement line is open 24/7Need help right now? Speak to our team.

Our team

The people behind the care

Trained, compassionate people in every branch.

Michael Msekiwa

Michael Msekiwa

Headโ€“ Executive Funeral Services

Nomore Matigimu

Nomore Matigimu

Managing Director

Family stories

In their words

โ€œ[Add a genuine family testimonial, used with permission.]โ€

โ€” [First name], [Town]

โ€œ[Add a genuine family testimonial, used with permission.]โ€

โ€” [First name], [Town]

โ€œ[Add a genuine family testimonial, used with permission.]โ€

โ€” [First name], [Town]

Near you, wherever you are

13 branches across Zimbabwe, and help for families abroad

Our branches cover every province, so help is never far away. If you live outside Zimbabwe, we coordinate everything locally and keep you updated by phone, WhatsApp or email.

Living abroad?

  • We collect your loved one and handle local arrangements
  • We coordinate repatriation from any country
  • We keep you updated by WhatsApp, phone or email
  • You can plan and pay from anywhere

Questions

Frequently asked questions

Are you an insurance company?

No. Fidelity Funeral Services is a funeral services company. Our funeral policies are underwritten by Fidelity Life Assurance, part of the same group.

Are you available 24/7?

Yes. Call your nearest branch at any time, day or night, and our team will respond.

Can you help if I live outside Zimbabwe?

Yes. We arrange repatriation from any country and handle all local arrangements while keeping you updated.

How quickly can you collect my loved one?

[Confirm typical response time, e.g. within X hours in major towns.]

What does a funeral cost?

Our packages start from USD 385. Request a quote and we will explain every cost before you commit.

We are here for you

Whatever you need, we will walk with you โ€” day or night.

Whether you have just lost a loved one, are planning ahead, or need to bring someone home from abroad, our team is one call away. Talk to a real person, get a quote in minutes, or visit your nearest branch.

  • 24/7 bereavement support
  • Branches across Zimbabwe
  • Repatriation from anywhere in the world
  • Policies underwritten by Fidelity Life Assurance
Our bereavement line is open 24/724/7 hotline at every branchCall nearest branch
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